Our Mission & Values
We established Reboot Resolve to help organisations, teams, families and individuals to resolve conflict and improve communication.
Although many people react to conflict by withdrawing or avoiding, we see conflict as an opportunity. If you can find the right words, time and place to have a conversation it is our experience that most situations involving conflict can be improved and each experience can teach important lessons.
Our Approach
We approach working with our clients in a non-judgemental way, offering the benefit of our experience and training but without making you feel criticised or forced to do something you are not comfortable with.
Our services are customised and responsive to your specific situation. Other companies use a ‘cookie cutter’ approach only offering a single structure or way or working. We prefer to discuss your situation and goals and work in a way that will get you the outcomes you are looking for.
Our training sessions are customised and interactive. This allows for practical use of the skills and tools in the course (not just interesting theory that you never use).
The way we facilitate mediations allows parties to reflect on the way a situation is affected them, to get clear on what they want and how this can happen, then work on a plan to move forward.
Our Team
We are a multi-disciplinary group of mediators and trainers, highly experienced in many areas of conflict and relationship management.
Simon Goode
Simon Goode is a Nationally Accredited Mediator, Family Dispute Resolution Practitioner, Child Consultant and Trainer.
Simon brings the benefit of extensive experience and formal training in management and business, including an MBA alongside a degree in Psychology and numerous clinical qualifications focused on relationships, conflict resolution and mental health.
His approach is to be candid and unassuming – he is an easy person to speak with and enjoys both mediation and training work.
Helen Jarvis
Helen Jarvis is a Nationally Accredited Mediator, Family Dispute Resolution Practitioner, Child Consultant, Counsellor and qualified Trainer.
Helen is a well-known Sydney mediator and highly regarded amongst her peers and clients alike.
She has extensive experience in helping people to have difficult conversations in both a workplace context and within families. Her background as a change management consultant enables her to understand the broader organisational context within which a workplace conflict has arisen.
Our Work
We have worked with large, national organisations, some of the biggest not-for-profits as well as many small businesses, struggling with relationships. We provide practical tools and skills to help you resolve conflict, improve communication and become a better leader.
We are a multidisciplinary team of experts, with particular strengh in communication and conflict resolution. We regularly provide training and consultation outside of these areas by request.
We have worked as specialists in Mediation, Family Dispute Resolution, and Professional Training for many years.
We meet your needs in a flexible, customised and sensitive way. We’re not interested in demanding that you fit a cookie-cutter process; we will work with you to meet your unique needs.
What Makes Us Different?
Skilled and non-judgemental
We are a non-judgemental, highly skilled team of good people who can help. We work with you to achieve your goals. When you contact us, we’ll select the best person to work with you from the team.
Flexible and customised
We will give you flexible and customised solutions. Not every person or team has the same needs, so why use the same cookie-cutter process? We match the process to your situation, not the other way around.
Convenient and responsive
For Professional Training and Workplace Mediation we come to you – anywhere in Australia. For Family and Couple Mediation we will arrange sessions near you, or online if that suits better.
Reboot Resolve was formerly known as Reboot Grow.
